Privacy Policy
Last updated: October 9, 2026
This Privacy Policy explains how Club House Brand ("Club House Brand", "we", "us" or "our") collects, uses and shares personal information when you visit clubhousebrand.com (the "Site"), shop with us, attend our events, listen to or watch the ClubHouse Sessions podcast, or contact us (together, the "Services"). Please read it before you use the Services.
What this policy covers
This policy covers the Site and the Services listed above. It does not cover third-party services we link to, including our online store checkout, Eventbrite, Instagram, YouTube and clubhousesessions.com. Those services have their own privacy policies.
Information we collect
Information you give us:
- Contact details, such as your name and email address, when you use our contact form or email us.
- Messages and submissions, such as questions, feedback or anything you choose to send us.
- Event details, when you register for or attend one of our events.
- Partner details, such as your company name and contact person, if you ask about sponsorship or a collaboration.
Information collected automatically:
- Device and usage data, such as IP address, browser type, pages viewed and the site that referred you. Our hosting provider may log this so the Site stays online and protected.
- Cookies, as described in the Cookies section below.
Information from third parties:
- Purchases are made on our online store at shop.clubhousebrand.com. The store and its payment provider process your order and payment details. We never receive your full card number.
- Event tickets are sold through Eventbrite. Eventbrite collects what you enter at checkout, and we receive your name, email, ticket type and any answers to event questions.
- Social platforms such as Instagram and YouTube, when you interact with our accounts, according to your settings on those platforms.
How we use information
- To respond to your messages and provide customer support.
- To fulfil orders and run events, including registration, check-in and event updates.
- To manage sponsorships and partnerships.
- To send updates you have asked for. You can unsubscribe at any time.
- To keep the Site running, understand how it is used and improve it.
- To prevent fraud and abuse, protect our guests and comply with the law.
Photos and recordings at events
Our events are often photographed, filmed and recorded for the ClubHouse Sessions podcast, social media and promotion. By attending, you acknowledge that you may appear in this content. If you would prefer not to be featured, tell our team on the day or contact us, and we will make reasonable efforts to respect that.
How we share information
We do not sell personal information for money. We share it only with:
- Service providers that help us operate, such as our website host, online store platform, email provider and Eventbrite. They may use it only to provide services to us.
- Event venues and partners, limited to what is needed to run an event, such as a guest list for check-in.
- Sponsors, only when you choose to hear from them, for example by entering a sponsor giveaway.
- Authorities and advisers, when required by law or to protect rights, safety and property.
- A successor business, if Club House Brand is involved in a merger, acquisition or sale of assets.
Cookies
We use a small number of cookies and similar technologies:
- Necessary cookies make the Site work and remember your cookie choice. They are always on.
- Analytics cookies help us understand how visitors use the Site. We use these only if you select Accept all in our cookie notice.
We do not use advertising cookies. You can change your choice at any time with Cookie Settings in the footer, or block cookies in your browser settings. Some features may not work without necessary cookies. We treat a Global Privacy Control (GPC) signal from your browser as a choice of necessary cookies only.
Your privacy rights
Depending on where you live, you may have the right to:
- know what personal information we hold about you and receive a copy;
- correct inaccurate information;
- delete your information;
- opt out of the sale or sharing of your information and of targeted advertising;
- appeal a decision we make about your request.
To make a request, see Your Privacy Choices. We will verify your identity before acting on a request, and we will not treat you differently for exercising your rights.
Marketing messages
Every marketing email we send includes an unsubscribe link. We may still send messages about an order or an event you have registered for.
Security
Traffic to the Site is encrypted in transit, and we use reasonable safeguards to protect personal information. No method of transmission or storage is perfectly secure, so we cannot guarantee absolute security.
How long we keep information
We keep personal information only as long as needed for the purposes described above, or as long as the law requires. Our store, Eventbrite and our hosting provider keep their records under their own policies.
Children
The Services are intended for adults. We do not knowingly collect personal information from children under 13. Guests under 18 may attend our events only with a parent or guardian. If you believe a child has given us personal information, contact us and we will delete it.
Links to other sites
The Site links to other websites, including our online store, Eventbrite, Instagram, YouTube and clubhousesessions.com. We are not responsible for their content or privacy practices.
Where information is processed
We are based in Florida, United States, and our service providers process information in the U.S. If you visit from outside the U.S., your information may be transferred to and processed in the U.S.
Changes to this policy
If we change this policy in a material way, we will post the update here with a new "Last updated" date.
Contact us
Club House Brand · [TBC: MAILING ADDRESS]
Email: hello@clubhousebrand.com · Instagram: @clubhousebrandco